Privacy Policy

1. Who We Are

Megflow is a done-for-you WhatsApp AI customer support service operated by Mohamed Saleem, based in Erode, Tamil Nadu, India. We build and manage WhatsApp AI agents for service businesses across India and the Gulf.

2. Information We Collect

We collect the following information when you contact us or use our services:

• Name and business name
• WhatsApp number and email address
• Business type and location
• Messages you send us via WhatsApp or our contact form

3. How We Use Your Information

We use your information to:

• Set up and manage your WhatsApp AI agent
• Communicate with you about your service
• Send monthly performance reports
• Process payments for our services

4. Data Storage

Your data is stored securely on our servers hosted by Railway.app. We do not sell your data to any third parties. Customer conversation data is stored only for the purpose of improving your AI agent performance.

5. Third Party Services

We use the following third party services to deliver our product:

• WATI — WhatsApp Business API provider
• Anthropic Claude — AI language model
• Razorpay — Payment processing
• Railway.app — Server hosting

6. Your Rights

You have the right to request access to your personal data, request deletion of your data, or opt out of our services at any time. Contact us at the email below.

7. Contact Us

If you have any questions about this Privacy Policy please contact us at:

Email: hello@megflow.com
WhatsApp: Your WhatsApp number
Address: Erode, Tamil Nadu, India