Refund Policy

Last updated: July 2026

1. Overview

Megflow is a subscription AI GTM Engineering Platform. When you subscribe, your account is activated and you gain full access to your plan's AI agents, workflows, integrations, and dashboard features. Because access begins at the point of payment, all subscription payments are non-refundable as a general policy.

2. No Refund Policy

All monthly subscription payments made to Megflow are non-refundable. Once a payment is processed for a billing period, no refunds or credits are issued for:

• Unused days remaining in a billing period after cancellation
• Unused workflow or agent capacity remaining in a billing period
• Partial use of the platform or any individual feature
• Change of mind after the subscription is activated

3. Cancellation

You may cancel your subscription at any time from your account or by contacting us at chat@megflow.com. Cancellation takes effect at the end of your current billing period. You retain full access to your dashboard, workflows, and connected data until the billing period ends. No further charges are made after cancellation is confirmed.

4. Enterprise & Custom AI Integration Plans

Enterprise and Custom AI Integration plans are billed according to the agreed monthly subscription before activation, as quoted individually for your organization. Refund terms for these plans, if any, are set out in your specific agreement with Megflow and take precedence over the general policy above.

5. Exceptions — When a Refund May Be Considered

Refunds may be considered at our sole discretion in the following exceptional circumstances only:

• You were charged twice for the same billing period due to a technical or payment processing error
• Your account was charged after a confirmed written cancellation was already processed by our team
• A major platform outage prevented all access for more than 72 consecutive hours, caused solely by Megflow infrastructure

6. Regional Consumer Rights

We respect applicable consumer protection laws in all regions we operate. If you are located in India, the Gulf region, the EU/EEA, or Southeast Asia and believe you have statutory refund rights under local consumer law that override this policy, please contact us and we will assess your request in accordance with the applicable regulation.

7. How to Request a Refund

If you believe you qualify for a refund under the exceptions in Section 5, contact us within 7 days of the charge at chat@megflow.com. Include your account email, the date of the charge, and a clear description of the issue. We will review and respond within 3 business days.

8. Contact

For any billing questions, disputes, or refund requests, please reach out to us at: